We are committed to our clients' complete satisfaction every step of the way—beginning with pre-sales through planning, implementation, training, and support.
As a privately held company, Docutrend’s stakeholders are its clients. From senior management to our administration staff, this is what continues to drive us to provide the best end-to-end customer experience in the business. Our localized coordination and management enables us to seamlessly and efficiently support the most complex, time-sensitive projects at any location across the country. Our flat management structure goes a step further in assuring accessibility to all levels of management.
While not within the strict purview of "customer service," we offer additional programs and services that take special needs and circumstances into account. We also offer solutions to handle "overflow" - our partner network of local businesses can deliver ancillary, on-demand services to address a special need, including facilities management, outsourced document scanning, and back office conversion services, etc.