Copier Support Copy Machine Support Technician New York, NY, New Jersey, NJ, CT Connecticut, PA, Philadelphia

Docutrend provides responsive, best-in-class remote and onsite support for all your equipment and document application needs.

For support call: 1-877-362-3555

All Docutrend customers receive the following support services:

1 hour call back on emergency calls
4 hour in-person average response time
FREE Loaner Program for inoperable equipment
FREE Replacement Program for equipment that doesn’t meet manufacturers specifications
Routine Preventive Maintenance preferred at manufacture specified intervals
Online fleet reporting for multi-unit/ location clients
Web Portal for client account management
Dedicated Aftermarket Specialist to assist with any equipment supply items (even non- Docutrend)
24/7 support options available

Service Maintenance Agreements

Docutrend offers service contracts to cover scheduled maintenance calls, onsite service, parts and labor.

Our flexible maintenance agreements enable you to pay one fee for specified support services—with no hidden or unexpected charges. A Docutrend service agreement also provides ongoing monitoring and proactive maintenance of your office equipment, making sure sure they are operating at peak performance—minimizing downtime and maximizing productivity.