[Totowa, NJ, December 1, 2021] – Docutrend, a leading provider of business technology solutions has been selected as a recipient of the 2021 Elite Dealer Award by ENX Magazine for the second consecutive year based on their ongoing customer commitment and unwavering pursuit of innovative product offerings.
ENX Magazine only selects the best dealers in the office and imaging technology community, who are judged on the following criteria: growth initiatives, innovative marketing campaigns, stellar customer service, progressive workplace cultures, and service in their communities.
“To be recognized by ENX Magazine for the 2nd consecutive year within our community is an extreme honor,” Aaron Rubin, President, and CEO of Docutrend stated. “Our team came together to make sure our customers were supported during a time of uncertainty by collectively adapting to an everchanging situation,” said Rubin.
Docutrend offers a variety of technology services, which includes managed IT, unified communications, as well as managed print. They also provide a full suite of hardware and software products customized for each client to help manage the flow of paper-based and digital information. Their client-first approach has established them as a premier partner to all-sized businesses within the New York, New Jersey, and Pennsylvania marketplaces.
“Our number one priority is our clients. We always ensure our technology solutions are followed by a commitment to superior customer service. We understand that customer loyalty comes from a high level of personalized service. We’re always looking for ways to improve our client’s experience, like implementing a “Help Desk First” philosophy which solves 40 percent of inbound calls remotely, eliminating the need to wait on an in-person visit and thereby increasing uptime significantly.” Rubin said.
Docutrend continues to be a valued partner for their clients and will help them excel going into 2021 and beyond.
Established in 2002, Docutrend is the leading modern office and workforce technology company in the northeast, delivering products and services to help businesses maximize their growth by utilizing the most up-to-date and innovative technology to drive organizational efficiency and productivity. They are the only business technology partner consolidating all your IT, Print, and Communication solutions into one flexible package to meet their customer needs.