In the past, if your office printer needed servicing, a technician would come on site to fix the problem. But that isn’t always necessary these days, thanks to advances around remote monitoring and predictive analytics. Remote monitoring is a software capability that lets service providers remotely and proactively monitor networks and devices on these networks—including

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One of the most challenging aspects of keeping a university network safe and productive is the inevitable security risks the student body brings. Carrying their own devices and looking to collaborate, they often inadvertently compromise the network, typically after visiting malware-laden websites or unknowingly downloading malicious code. Campuses typically also have relatively relaxed access policies

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