Category: Copiers/Printers

Did you know that Disney used copy machines to create the animated movie One Hundred and One Dalmatians? The implementation of photocopying technology enabled animators to bypass the difficult process of hand-tracing drawings onto transparent celluloid sheets. Instead, they could simply use a Xerox camera to make copies, resulting in significant time and cost savings. In other words, copiers have been an important part of modern businesses for a long time.

On the flip side, copier malfunctions have the opposite effect, disrupting productivity and potentially leading to lost revenue due to delays and interruptions. Regular professional copier service and maintenance can help prevent these issues and maximize the lifespan of your copier.

The Role of Copiers in Business Operations

Copiers are a critical component of many business operations. They enable employees to efficiently print and copy documents, scan and send files, and even fax. They are particularly important in fields like law and medicine, where hard copies of records are frequently needed. Copiers that break down can halt corporate activities and cost companies money and productivity.

The Benefits of Professional Copying Services

Professional copying services offer many benefits.

Increased Lifespan

Your copier’s lifespan can be increased with routine service and maintenance. Skilled technicians can identify possible problems and fix them before they worsen.

Improved Performance

Regular service can ensure that your copier is functioning at its best, with optimal speed and print quality.

Reduced Downtime

The likelihood of a copier problem can be decreased with preventative maintenance, reducing the amount of downtime for your copier.

Cost Savings

Regular service can help prevent major malfunctions that may require expensive repairs or even the need for a new copier.

Common Procedures and Preventive Measures

  • Cleaning
  • Lubrication
  • Parts Replacement
  • Paper and Toner Replacement
  • Software Updates

Regular cleaning can help prevent dust and debris from accumulating in the copier, which can cause jams and other issues.

Lubrication of moving parts can help prevent wear and tear, reducing the likelihood of parts breaking down.

When copier components become worn and require replacement, qualified technicians can diagnose the issue and install new parts.

Regular replacement of paper and toner can help prevent jams and ensure that print quality remains high.

Regular software updates can ensure that your copier is running the latest software with the most up-to-date features and bug fixes.

The Importance of Hiring a Professional Copier Service Provider

While some businesses may attempt to perform copier service and maintenance in-house, it’s generally recommended to hire a professional copier service provider.


Professional technicians are trained and experienced in servicing copiers, enabling them to identify and address issues quickly and effectively.


Hiring a professional service provider can save your business time and resources, allowing your employees to focus on their core responsibilities.

Warranty Protection

Many copier manufacturers require that copiers be serviced by certified professionals to maintain the warranty. Hiring a professional service provider ensures that your warranty is protected.

Factors to Consider When Choosing a Copier Service Provider

When choosing a copier service provider, there are several factors to consider.


Look for a copier service with a good reputation in the industry. Ask for references and check online reviews to ensure that the company has a history of providing quality service.


Choose a service provider with years of experience in the industry. An experienced provider will have the skills and knowledge needed to handle a wide range of copier issues.

Response Time

Choose a provider that responds quickly to service requests. Look for a company that offers same-day or next-day service to minimize downtime for your business.

Service Guarantees

Look for a copier service that offers a service guarantee. A service guarantee ensures that the provider will fix any issues that arise with your copier, even after the initial repair.


While price shouldn’t be the only factor you consider when choosing a copier service provider, it’s still important. Look for a provider that offers competitive pricing and transparent billing practices.

By taking these factors into consideration, you can choose a copier service that meets your needs and provides reliable, high-quality service.

Copier Service Contracts: Cost-Effective Solutions for Copier Maintenance

One of the best ways to ensure that your copier receives regular maintenance is to sign a service contract with a copier service provider. A service contract is an agreement between you and the provider that outlines the terms of the service, including the scope of the work, response time, and pricing.

There are several types of copier service contracts available:

  • Time and Materials Contract
  • Preventive Maintenance Contract
  • Managed Print Services Contract

Time and materials contract charges for services on an as-needed basis. The provider bills for the cost of the service, plus any materials used.

A preventive maintenance contract provides regular maintenance services for a set fee. Preventive maintenance contracts can help you save money in the long run by preventing major copier issues before they occur.

A managed print services contract includes maintenance services as well as print management services, such as toner and paper replenishment. Managed print services contracts can help you streamline your printing processes and save money on supplies.

When choosing a copier service contract, consider your business needs and the level of service you require. A professional copier service provider can help you choose the right contract for your business.

Get the Most Out of Copier Service

Regular maintenance is key to preventing costly breakdowns and minimizing downtime, ensuring that your copier operates at peak performance and extends its lifespan. Therefore, professional service and maintenance are essential. With the right provider and service contract, you can keep your copier running efficiently for years to come.

For expert guidance and innovative solutions to enhance your business productivity, look no further than Docutrend. Our team of experienced professionals is dedicated to helping you identify the most effective options for your offices in the Totowa, New York, Pennsauken, Edison, or Ft. Washington areas. Contact us today to discover how we can take your business to the next level.