Looks matter. The way your documents look, that is. Are you one of those people who just mash everything together, and puts a staple or paper clip in the upper-left-hand corner before handing it off? Or maybe you take a bit more care and place a presentation, document, or report into an inexpensive three-ring binder?

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Companies want a printer or multifunction printer (MFP) that not only can be easily repaired in the event it breaks down, but avoids breaking down or causing user issues in the first place. A device that fits this description has a high level of “serviceability.” This post will discuss the concept of serviceability as it

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