When a printer or MFP breaks down in your office, how quickly does it typically get back up and running? If you must contact a printer service technician, how long does it take him or her to fix the device? Are you generally satisfied with this person’s performance? This blog post will discuss ways in
Today’s companies want to be sure the products they are purchasing, including printers and MFPs, are not only reliable but able to be easily fixed in the event of an issue. This is reflected in Keypoint Intelligence research showing that service and support are the most important buying criteria for selecting a product or vendor—outside
Printers don’t always have the best reputation, especially after the move Office Space showcased the lengths some employees will go to overcome a faulty printer. But the reality is they can be easy to use. Download this free white paper to learn about key areas of ease of use that companies should consider when making
Perhaps the most important outcomes of the current technology boom are the huge changes in education. Schools are virtually unrecognizable from even 10 years ago, such has been the impact of some of the brilliant learning tools that are now prevalent. Let’s comb through two of the most effective pieces of hardware in the classroom
Keypoint Intelligence-InfoTrends research shows that about one-third of U.S. companies in paper-intensive industries (i.e., banking, education, healthcare, manufacturing, and retail) have a high-volume centralized production scanner for scanning documents in their office environment. This insight piece will discuss some important benefits of having this type of technology on site. But first, what is a high-volume