The way people communicate is changing fast, and two technologies are leading the revolution: artificial intelligence (AI) and Voice over Internet Protocol (VoIP). Together, they transform how businesses connect, collaborate, and stay competitive in a …
VoIP or voice-over-internet protocol is the ability to make calls using an internet connection. It’s nothing new — in fact, people have been using the internet to make calls since 1995. However, the VoIP of …
The sound of ringing phones is so common in many offices, that it almost seems to blend into the background. Call after call is made between workers, clients, customers, and partners. In short, over-the-phone communications …
Communication is critical for any business. Just think about how many calls come in and out of your office on a daily basis. Calls to clients, calls between teams, conference calls involving managers, workers, shareholders, …
As the business world evolves, the need for broadening our communication methods increases. Regular phones come with quite a few limitations, especially in a remote environment where employees can work from any part of the …
With a cloud-based phone system, an organization gains the ability to make phone calls over the internet. This shifts the company away from traditional telephone infrastructure, which includes copper wires and optical fibers that often …
Remote work has become incredibly popular over the past decade. Technology advancements now make it easy for many jobs to move out of the office. Many office workers can get their work done anywhere, so …
The definition of a hybrid team has rapidly evolved. In the past, “hybrid” meant employees who worked either in-office or remotely, rarely going back and forth. Due to the pandemic, hybrid is now more fluid …
Remote access at work allows for flexibility and productivity no matter where employees are located. According to a recent Forbes.com article, remote work is here to stay and is a huge benefit when top candidates …