Collaboration is the key to success in today’s business world. Businesses that collaborate and share information are more successful than those that don’t. Unified Communications allows you to communicate with your colleagues, clients, and partners wherever they are – on their desktops or mobile devices. This article discusses how UC can help you improve collaboration in your organization.
Unified Communications (UC) refers to an interconnected system of technologies that includes hardware, software, data services, and network configuration options designed to provide users with real-time access to instant messaging (IM), email, IP telephony (IPT), voice over IP (VoIP), video conferencing, and other types of information in order to improve collaboration between people who work remotely from one another.
The New Digital Landscape
The way we work and live is changing, with disruption to the normal working hours or workplace impacting every company large or small. With this in mind, it’s time for companies across industries to embrace change as an opportunity
In uncertain times, it’s important to find ways that can maintain continuity for the company. This shift has brought about new challenges such as maintaining contact with employees who have less predictable schedules – but there are solutions available! One strategy is team collaboration software which allows you to stay connected without having everyone always staring at screens together during every meeting. It also helps track progress across teams more easily by making sure insights don’t get lost by the waist side.
Technology is changing the way we work, and the new generations are leading this charge. With the recent increase in younger generations who are now entering or already working, it becomes increasingly important for employers to offer flexible work schedules and remote/virtual positions. As a generation that has grown up with technology at their fingertips, millennials and those after them want to be able to carry out tasks as they see fit without having restrictions on time or location.
UC is no longer a trend, it has been around for years. Organizations with remote workers may be using UC already or should start soon to stay competitive in today’s fast-paced business world.
What unique features can companies expect with UC?
Easily Share Files
Cloud-based UC solutions can be an invaluable tool to help overcome communication barriers by giving everyone the ability to easily share files securely and seamlessly with the outside world.
Seamless integration of Internet Connections
UC solutions can integrate with a company’s existing infrastructure such as phone systems and email servers with little effort. This includes features like call forwarding, voicemail, and text message delivery. With the help of UC, staff members can speak to each other without having to find a conference room, wait for a call queue to finish, listen to an answering machine message, etc.
Make it mobile-friendly
As more companies do business remotely, so do their customers. Useful features for customers include the ability to receive alerts of inbound calls or can receive text message notifications of a new email. Sometimes your customer’s location may not even be within range of a cell tower, so you might need to consider tools like desktop-based VoIP or Skype as a way to extend UC functionality.
The big changes in business management will always be driving the evolution of companies. UC enables your business to stay competitive and makes it easy to communicate effectively with colleagues located far away. The number doesn’t lie, a unified communications strategy can help businesses overcome the challenges of managing a remote workforce and remain competitive and efficient.